# Ezus

> Ezus is an all-in-one SaaS platform for tailor-made travel professionals: travel agencies, DMCs (Destination Management Companies), tour operators and MICE/incentive agencies. It centralizes trip production (itineraries, budgets, travel documents), sales (CRM, proposals, traveller portal, online payments) and operations (suppliers, bookings, invoicing, margins) in one tool. Used by 600+ agencies in 70+ countries, rated 4.9/5 on G2.

Key facts:
- Company: Ezus, founded in 2019 in Paris, France (first pitched at IBTM Barcelona in 2018). Co-founders: Charles Gombert (CEO) and Jérémy Roche (CTO).
- Customers: 600+ travel agencies, DMCs and tour operators in 70+ countries; over €1 billion in trips sold through the platform. Covers FIT (individual), groups (GIR) and MICE.
- Core promise: replace Excel, Word and scattered email workflows; save about 3 hours per quote and track margins in real time, from request to invoice.
- Languages: website and software interface available in English, French, Spanish, Italian and Portuguese; multi-language document generation and multi-currency pricing.
- Pricing (per user per month, billed annually, excl. tax): Professional €75 (up to 10 users), Premium €100 (unlimited users, multi-brand, custom user rights, public API, instant translation, account manager from 3 users), Enterprise on request (from 30 users, multi-account, SSO, custom integrations). One-time mandatory Onboarding Pack: €1,990 excl. tax (dedicated Onboarding Specialist, configuration and training sessions, 50+ document templates). Average onboarding time: 23 days.
- Payments: built-in payment gateway (Ezus Pay) for card and SEPA payments, from 1.19% + €0.30 per transaction on European cards.
- Integrations: public API (Premium), webhooks, SSO, and 9,000+ tools through no-code connectors.
- Security: GDPR compliant (DPA on request), encryption, backups, AWS hosting in Ireland (Europe) and the USA (North America).
- Support: human support in 5 languages with responses in under 30 minutes, help center, tutorials and webinars; new releases shipped almost every week.
- A demo is required to get started: https://ezus.io/demo

## Product

- [All features](https://ezus.io/feature): Overview of the full Ezus suite across travel production, sales and operations.
- [Itinerary builder](https://ezus.io/feature/itinerary-builder): Build multi-country, day-by-day itineraries with interactive maps, reusable content blocks and templates.
- [Smart budgeting tool](https://ezus.io/feature/budgeting-tool): Automated quotes with real-time markups and margin simulation, multi-currency, European VAT regimes, commissions and multi-occupancy pricing.
- [Document automation](https://ezus.io/feature/travel-documents): Generate branded proposals, quotes, roadbooks, vouchers and contracts in one click (PDF, Word, PowerPoint, Excel).
- [Integrated CRM](https://ezus.io/feature/integrated-crm): Travel-specific CRM to centralize client data, track leads, automate follow-ups and manage tasks.
- [Traveller area](https://ezus.io/feature/traveller-area): Branded online client portal with itinerary, documents, messaging and secure payment, accessible from a single link.
- [Web page generator](https://ezus.io/feature/web-page-generator): Turn any Ezus project into a responsive, mobile-optimized web proposal shared via URL.
- [Payment portal](https://ezus.io/feature/payment-portal): Collect deposits and balances online by card or SEPA transfer, reconciled in the trip file.
- [Payment management](https://ezus.io/feature/payment-management): Record and check customer and supplier payments and payment schedules.
- [Financial management](https://ezus.io/feature/financial-management): Invoicing, credit notes, profitability per trip, forecast vs. actual margins and sales/finance statistics.
- [Supplier management](https://ezus.io/feature/supplier-management): Centralized supplier database with rates and seasons, booking requests, booking status tracking and purchase invoices.
- [Integrations](https://ezus.io/integrations): Connect Ezus with CRM, email, documents and thousands of other tools.

## Solutions by business type

- [DMC software](https://ezus.io/dmc-software): Ezus for inbound agencies and Destination Management Companies.
- [Tour operator software](https://ezus.io/tour-operator-software): Ezus for tour operators producing tailor-made and group trips.
- [Travel agency software](https://ezus.io/travel-agency-software): Ezus for outbound and tailor-made travel agencies.
- [Travel agency CRM](https://ezus.io/travel-agency-crm): Ezus as a CRM built for travel agencies.
- [Safari travel agency software](https://ezus.io/safari-travel-agency-software): Ezus for safari operators and agencies.
- [Use cases](https://ezus.io/use-cases): How different types of travel businesses use Ezus.

## Pricing and getting started

- [Pricing](https://ezus.io/pricing): Plans (Professional, Premium, Enterprise), onboarding pack, optional services, full feature comparison and FAQ.
- [Request a demo](https://ezus.io/demo): Book a personalized demo based on your own use cases.
- [ROI calculator](https://ezus.io/tools/roi-calculator): Estimate the time and money saved with Ezus.
- [Contact us](https://ezus.io/contact-us): Contact the Ezus team.

## Company

- [Mission and team](https://ezus.io/mission): Ezus story, vision, founders, milestones and partner networks.
- [Customer testimonials](https://ezus.io/customer-testimonials): Reviews and stories from travel agencies, DMCs and tour operators using Ezus.
- [Ezus alternatives](https://ezus.io/alternative): Comparisons between Ezus and other travel agency software.
- [Newsroom](https://ezus.io/newsroom): Press releases and media resources.
- [Refer Ezus](https://ezus.io/refer): Referral program for travel professionals.

## Resources

- [Blog](https://ezus.io/blog): Articles on travel agency management, DMC operations, sales, AI and product news.
- [Help center](https://help.ezus.io/en): Product documentation, guides and tutorials.
- [The Travel Agency AI Playbook](https://ezus.io/ai-playbook-travel-agency): Ebook with 15 proven AI tactics for travel agencies.
- [Ebook: how to digitalize your travel agency](https://ezus.io/tools/ebook): Free guide to digitalizing a travel business.
- [Sample traveller area: family trip in Italy](https://docs.ezus.io/family-trip-in-italy): Live example of an Ezus client portal (14 days, 6 people).
- [Sample traveller area: team building in Corsica](https://docs.ezus.io/teambuilding-in-corsica): Live example of a MICE client portal (4 days, 25 people).

## Version française

- [Accueil](https://ezus.io/fr): Logiciel tout-en-un pour agences de voyages, DMC et tour-opérateurs.
- [Fonctionnalités](https://ezus.io/fr/fonctionnalites): Toutes les fonctionnalités d'Ezus.
- [Planificateur d'itinéraires](https://ezus.io/fr/fonctionnalite/planificateur-ditineraires)
- [Outil de budgétisation](https://ezus.io/fr/fonctionnalite/outil-budgetisation)
- [Documents automatiques](https://ezus.io/fr/fonctionnalite/documents)
- [CRM intégré](https://ezus.io/fr/fonctionnalite/crm)
- [Espace voyageur](https://ezus.io/fr/fonctionnalite/espace-voyageur)
- [Générateur de pages web](https://ezus.io/fr/fonctionnalite/web-page-generator)
- [Portail de paiement](https://ezus.io/fr/fonctionnalite/portail-paiement)
- [Gestion des règlements](https://ezus.io/fr/fonctionnalite/gestion-des-reglements)
- [Gestion financière](https://ezus.io/fr/fonctionnalite/gestion-financiere)
- [Gestion des fournisseurs](https://ezus.io/fr/fonctionnalite/gestion-fournisseurs)
- [Logiciel DMC](https://ezus.io/fr/logiciel-dmc)
- [Logiciel tour-opérateur](https://ezus.io/fr/logiciel-tour-operateur)
- [Logiciel agence de voyage](https://ezus.io/fr/logiciel-agence-de-voyage)
- [Tarifs](https://ezus.io/fr/tarifs)
- [Demander une démo](https://ezus.io/fr/rendez-vous)
- [Témoignages clients](https://ezus.io/fr/nos-temoignages-clients)
- [Qui sommes-nous](https://ezus.io/fr/mission)
- [Blog](https://ezus.io/fr/blog)
- [Guide de l'IA pour les agences de voyages](https://ezus.io/fr/fr-playbook-ia)

## Other languages

- [Español](https://ezus.io/es): Software para agencias de viajes, DMC y turoperadores.
- [Italiano](https://ezus.io/it): Gestionale per agenzie di viaggio, DMC e tour operator.
- [Português](https://ezus.io/pt): Software para agências de viagens, DMC e operadores turísticos.

## Optional

- [Terms of use](https://ezus.io/general-terms-of-use)
- [Privacy policy](https://ezus.io/privacy-policies)
- [Legal terms](https://ezus.io/legal-terms)
- [Ezus Pay](https://www.ezuspay.io/): Ezus payment solution for travel businesses.
- [LinkedIn](https://www.linkedin.com/company/ezus-software/)
- [YouTube](https://www.youtube.com/channel/UCi2ZqlqNGyTUtUdNKPIH77g)