The 8 essential features of a travel software

In the travel industry, it's crucial to have high-performance tools at your disposal to simplify your work processes and deliver quality service to your customers. That's where all-in-one travel software specially designed for agencies comes in. Discover how its 8 key features can revolutionize the way you work and boost your efficiency.

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1. Build and customize made-to-measure trips in the blink of an eye 🛫

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With high-performance travel software, creating and customizing trips becomes child's play. Its intuitive interface lets you quickly combine different elements to design unique itineraries that perfectly meet each customer's expectations. Thanks to its advanced customization features, you can tailor every detail of the trip to your customers' preferences, from customized activities to specific accommodations and means of transport.

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Good travel software understands that every customer is unique, and gives you the tools you need to unleash your creativity and deliver an unforgettable experience to your travelers. Save precious time and focus on what's most important: customer satisfaction.

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2. Manage your customers and tasks efficiently with an integrated CRM 👥

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A complete travel software package also integrates a powerful CRM (Customer Relationship Management) that allows you to centralize all your customer information, from interaction history to upcoming opportunities. Thanks to this tool and its associated functionalities, you can efficiently track the progress of each project and ensure that every customer receives the attention they deserve.

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Travel software CRM is also a task management tool, allowing you to define reminders and actions to be completed for each project. This way, you'll never miss a follow-up and can offer excellent customer service. To find out more about choosing a CRM for your travel agency, read this article.

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3. An online RFP 💻

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Don't miss out on any more offers during your closing hours, and consider using an RFP widget. By integrating it into your website, your potential customers and partners will be able to browse through all your offers and get used to your products before they even get in touch with you.

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With this widget, they'll be able to submit a request exactly as they have it in mind. They won't feel any pressure to buy immediately, and will have time to explore all the possibilities and request a proposal 24 hours a day. This saves you valuable time, since you'll know their needs in advance. This tool guarantees smooth communication in both B2B and B2C.

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Without even lifting a finger, you'll always be able to generate sales from your website, any time of the day or night. With an online booking system integrated into your website, customers will know exactly what you have to offer and what they can buy. You'll be one step ahead of your direct competitors.

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4. Centralize your catalog of products and stays 📚

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Managing multiple catalogs and databases can quickly become a real headache for travel agencies. Efficient travel software solves this problem by grouping all your products and stays in a single collaborative catalog.

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This centralized catalog gives you easy access to all the information you need, when you need it. No more time wasted searching for details in different files or juggling multiple platforms. With high-performance travel software, all information is at your fingertips, organized intuitively and accessible with just a few clicks.

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Updating the details of your products and stays is child's play. You can modify descriptions, prices, availability and much more, in real time. All changes are instantly reflected throughout the system, guaranteeing perfect consistency of information, whatever the sales or communication channel.

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Travel software's collaborative catalog also promotes teamwork and collaboration within your agency. You can share the catalog with your collaborators, assign specific access permissions, and work together on product creation and updating. This collaborative approach boosts your team's efficiency and ensures smooth, transparent communication.

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By centralizing your catalog of products and stays with travel software, you can considerably streamline your workflow, gain in efficiency and precision, and have a solid foundation on which to offer quality service to your customers.

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5. Streamline your quotations and invoicing 💲

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Creating quotes and invoices has never been easier. Automatically configure your margins and generate professional quotes in just a few clicks. Billing automation lets you define variables such as taxes, service charges and commissions, which are automatically calculated and incorporated into your invoices. Adapt the appearance of your documents to your corporate image to impress your customers.

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Make your billing routine child's play by automating the entire process. Your travel agency already uses an interactive event planner linked to your invoicing, making it easy to generate accurate and up-to-date invoices, since all changes are taken into account instantly.

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VAT management is a crucial point. Some customers will want to reclaim it, so it's important to have the exact amount written on the invoice. Beware of local laws: VAT varies from country to country and from product to product. In France, specific taxes are required for each supplier. Customers have different preferences: detailed VAT for each item in the package or global VAT.

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Ezus enables VAT to be itemized in the software and on invoices. Book a demo to find out more, or discover how agencies manage VAT in our dedicated article.

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6. Generate customized documents in an instant 📄

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Travel software doesn't stop at quotations. You can also generate a multitude of essential documents, such as detailed proposals, contracts, travel books and much more. All these documents are customizable and can be created in an instant, saving you valuable time and ensuring smooth communication with your customers.

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Set yourself apart from the competition by editing and personalizing all your documents with a gallery of ready-to-use templates. Select the template that best suits your needs, customize it according to your corporate identity and add trip-specific information. Your documents will be not only professional, but also unique and memorable.

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7. Manage your suppliers directly 👩🍳

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Travel software lets you centralize and optimize the management of your suppliers within a single, intuitive platform. You can easily communicate with them, track the status of bookings and payments in real time, and ensure that every aspect of the trip runs smoothly.

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Such a platform gives you a complete overview of your partners and total control over your business relationships. You can efficiently manage your suppliers' availability, disbursements and commissions, as well as your customers' payments. Advanced financial dashboards enable you to precisely monitor the financial flows linked to each supplier.

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Thanks to collaborative features, you can involve your suppliers in the trip creation process. For example, they can update their availability and fares directly in the system. This allows you to offer your customers the most up-to-date offers.

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Finally, powerful reporting tools give you visibility of your suppliers' performance. You can analyze bookings and sales generated by each supplier. These insights help you optimize your supplier network and strengthen the most strategic partnerships.

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By centralizing the management of your suppliers in dedicated travel software, you gain operational efficiency and strengthen your commercial relationships, so you can offer your customers the best services at the best price.

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8. Websites dedicated to travel 🌐

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In just one click, send your documents to a dedicated travel website. Impress your customers with personalized spaces that reflect your agency's identity. This interactive platform makes it easy to upload your documents, and is an effective tool for sharing information about your offers, destinations and useful tips. Accessible at any time, this information makes it easy to plan your trips.

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One of the most remarkable features of this website is the ability to customize spaces according to your corporate image. Choose the colors, images and fonts that match your brand for a unique and recognizable online presence.

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What's more, you can add specific elements to enhance the user experience, such as an online reservation system, interactive maps and detailed guides. So your customers can easily find the information they need to make informed decisions.

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Software with these 8 features will save you considerable time and money. You'll be able to concentrate on other aspects of your business, attracting ever more ambitious customers and projects.

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Ultimately, the aim of travel software is to help you convert more inquiries into bookings and optimize your overall efficiency. Thanks to its innovative features and user-friendly interface, you can devote more time to what really matters: offering your customers exceptional service and growing your business.

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At Ezus, we understand the importance of these 8 key functionalities for travel agencies. That's why we've integrated them into the heart of our software solution, to give you a complete, high-performance tool to revolutionize the way you work. With Ezus, you have a true partner for your agency, simplifying your processes and helping you reach new heights. Don't wait any longer, adopt Ezus today and give your agency a new lease of life!

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Ezus isn't part of your daily routine yet?

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Dive into the future of travel management with our software solution, dramatically reducing your document creation times and simplifying the centralization of your personalized documents. Find out how during a demonstration.